We will accept your return of unworn, unwashed, and defective merchandise within 14 days of receiving the order (some exclusions apply, see below). 

We take great pride in the quality of our products, which is why we offer a 14 day satisfaction guarantee. If you are not satisfied with your hankypanky.ca purchase, you may return or exchange full-priced unworn, unwashed or defective merchandise with all original tags attached within 14 days of receiving your package. Refunds will be credited back to the original purchasing card. Hanky Panky Canada does not cover the cost of shipping on returns. You MUST contact hankypankycan@gmail.com for a return authorization number.

Please note: items purchased at any retailer other than hankypanky.ca must be returned to the retailer, not hankypanky.ca. We reserve the right to refuse returns on items that do not meet acceptable hygiene and health standards. See below for further information.

If you received free shipping on your initial purchase, and return the ordered items, you will be responsible for the cost of original shipping plus the cost of return shipping. 

Sale Merchandise: All Sale Merchandise is Final Sale.